Kyflie – Privacy Policy

Who we are

Kyflie
Canicross harnesses, belts and leashes

Head Office: 8 Rue des Primeurs – 82000 Montauban – France

The address of our website is: www.kyflie.com

Use of the personal data collected

When you order from our site, we ask you to provide information including your last name, first name, billing address, shipping address, phone number, email address and payment data.

This information is used to:

– contact you: order confirmation, invoice, refunds and returns
– process your orders: payment, delivery, fraud prevention

We store this information as long as we need it for the purpose for which we collect and use it.

Cookies

When you visit the site, we set a cookie to save your screen preferences. The lifetime of a screen option cookie is one year.

Embedded content from other sites

Articles on this site may include embedded content (for example, YouTube or Vimeo videos…). Content embedded from other sites behaves in the same way as if the visitor were to visit that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account logged in on their website.

Statistics and audience metrics

We use Independant Analytics to measure the site’s audience. Independant Analytics is an audience measurement tool that respects privacy. No IP address or personal data is collected.

Use and communication of your personal data

We share your payment data with STRIPE payment gateway when you place an order on our website and your delivery data with our carriers.

How long your data is stored

Data related to online sales are stored for 6 years after the last order.

The rights you have regarding your data

You may request to receive a file containing all the personal data we have about you, including the data you have provided us. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security purposes.

Contact information

For any request concerning privacy, please contact our Data Protection Officer at the following address: contact@kyflie.com

How we protect your data

Your data is protected by encryption and our teams have been trained in data protection.

Procedures implemented in case of data leaks

An in-house notification system has been set up in case of potential data breaches.