Who we are
Canicross harnesses, belts and leashes
Head Office: 8 Rue des Primeurs – 82000 Montauban – France
The address of our website is: www.kyflie.com
Use of the personal data collected
When you order from our site, we ask you to provide information including your last name, first name, billing address, shipping address, phone number, email address and payment data.
This information is used to:
– contact you: order confirmation, invoice, refunds and returns
– process your orders: payment, delivery, fraud prevention
We store this information as long as we need it for the purpose for which we collect and use it.
When you visit the site, we set a cookie to save your screen preferences. The lifetime of a screen option cookie is one year.
Embedded content from other sites
Articles on this site may include embedded content (for example, YouTube or Vimeo videos…). Content embedded from other sites behaves in the same way as if the visitor were to visit that other site.
Statistics and audience metrics
We do not use any audience analytics tools.
Use and communication of your personal data
We share your payment data with STRIPE payment gateway when you place an order on our website and your delivery data with our carriers.
How long your data is stored
Data related to online sales are stored for 6 years after the last order.
The rights you have regarding your data
You may request to receive a file containing all the personal data we have about you, including the data you have provided us. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security purposes.
For any request concerning privacy, please contact our Data Protection Officer at the following address: email@example.com
How we protect your data
Your data is protected by encryption and our teams have been trained in data protection.
Procedures implemented in case of data leaks
An in-house notification system has been set up in case of potential data breaches.